Total Quality: A Missing Piece for Educational Improvement: Issues About Change, Volume 3, Number 3

Authors: Shirley M. Hord, B. J. Monk

Product ID: CHA-07 Price: Online only
• Published: 1994 • 8 pages

Available online: text

Are W. Edward Deming's Total Quality Management (TQM) practices, created for the business community, relevant to schools?

Several Louisiana schools and school districts launched TQM programs as part of a broad school improvement plan. Total Quality: A Missing Piece for Educational Improvement summarizes the Quality experiences of three educational organizations: an instructional services division, a school district, and a primary school. It also presents a lucid introduction to the Quality program while correlating its principles to school improvement strategies such as site-based decision-making.

This publication is one of a series of briefing papers called Issues About Change.

Related to the Subject

Improving School Performance

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