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Appendix A: A Guide to Three Dialogue Formats

The following appendix is a chart describing three dialogue formats: forum/study circle, focus group, and Citizens Jury. The chart provides background, planning and preparation information, and identifies technical support organizations. This chart is not meant to be an exhaustive list, but rather to provide a sampling of dialogue formats that are frequently used and organizations that have extensive experience providing training and technical support.

How to Use the Chart

The first column identifies the type of dialogue format and is followed by headings that will help give an overview of important descriptors, such as the time involved in conducting a session and typical steps needed for preparation and follow-up activities. Also listed is contact information for dialogue organizations.

The chart is designed to help determine what type of format is most suitable for local needs. For example, a community that wants to provide equity and access for all students by developing quality performance standards and multiple authentic measures of performance and connecting these to curriculum might begin by getting a sense of what are the views and concerns of the separate groups (parents, teachers, students, members of the business community ). Allowing members of each group to consider the important issues from their perspective, before bringing the groups together in a larger community dialogue, may give each group the feeling that it was heard and help to provide a better understanding of how others see things. In this situation, the focus group format would be a good option.

A second example is provided by a school board that asked the community to help form extended community-based learning experiences across all academic areas, linking groups of students with like-minded facilitators from the larger community. Educators used both study circles and a community forum to identify community strength and expertise and to develop action plans that integrated student learning with community resources.

Each of the three different dialogue formats is a conversation that requires space, time, speaking, listening, reflection, investigation, and a willingness to share and be actively engaged in dialogue. The key to finding the best fit between a dialogue format and a community is to thoughtfully consider community members, school personnel, and dialogue organization staff.

Data for this chart was collected from a combination of sources: World Wide Web sites, handbooks, marketing pamphlets and articles, and conversations with staff members.

Three Dialogue Formats

  Forum/Study Circle Focus Group Citizens Jury
PURPOSE The purpose of both a forum and a study circle is to engage participants in making, or at least working toward, a decision about how they will act on a problem or policy they feel is important to their community or country. The purpose of a focus group is to understand how diverse groups in a community think about complex issues. Different types of groups, made up of representative members, provide distinct points of view. Focus group information can also help design a larger town meeting. The purpose of the jury is to bring together a group of citizens who are representative of the community to examine a complex issue and pronounce a judgment. Time and resources help the jury arrive at a reasonable, well-developed, and thoughtful solution.
STRUCTURE A forum is a gathering of a large group of people coming together to discuss the same issue. A study circle is a gathering of a small group of people coming together to discuss the same issue. Focus groups are a series of one-time structured discussions centered around a specific set of questions. A jury is a group of citizens who come together to learn about an issue, question experts, and make recommendations.
GROUP SIZE A forum can include 30-200 people. A study circle can include 5 to 20 people. A focus group usually includes 10-15 people. A jury consists of 12 to 24 members.
TIME Forums meet once in a two-hour discussion. Study circles meet usually weekly in two-hour discussions for a series of three to four sessions. A focus group typically lasts about two hours. The jury process lasts four to five days.
MODERATOR Forum and study circle moderators focus the discussion by asking questions and helping the group consider a variety of views. Focus group moderators lead the discussion by asking each group the same questions in the same sequence. Jury moderators lead the hearings.
TRAINING Forum and study circle moderators benefit from training; however, it is not required. Typically, training ranges from 6 hours to 2-1/2 days. Focus group moderators benefit from training; however, it is not required. Typically, training ranges from 4 hours to 2 days. Jury moderators are associated with the Jefferson Center. However, possibilities for training are available.
MATERIALS Typically, participant materials can include manuals, resource materials, and discussion videos. Facilitator materials can include training manuals and resource materials. No written materials are required. No written materials are required.
FACILITIES Sessions can be conducted at public meeting spaces, such as schools, universities, libraries, community centers, and places of worship. Sessions can be conducted at public meeting spaces, such as schools, colleges and universities, libraries, community centers, and places of worship. Sessions can be conducted at public meeting spaces, such as schools, colleges and universities, libraries, community centers, and places of worship.
PREPARATION The typical steps for a study circle/forum include: building a coalition; identifying the issue; designating facilitator(s); reviewing or adapting materials; training moderators; recruiting participants; locating meeting site; handling logistics. The typical preparation steps include: determine discussion questions; determine number and type of participants; deciding on separate or mixed focus groups (parents, teachers, students, community members, etc.); deciding on one or a series of focus groups; recruiting participants; designating moderator(s); locating meeting site; handling logistics. Typical steps for a jury include: identifying the issue; recruiting expert witnesses on the issue; establishing an advisory committee; conducting a survey to select jurors; recruiting the jury; locating meeting site; handling the logistics.
FOLLOW-UP The typical conclusion for a study circle or forum includes individual, group, and next-step reflections. The typical concluding steps are: report back to community (through a series of town meetings) and the commissioning body acting on recommendations. The typical concluding steps are: informing the community of its findings and recommendations; commissioning body following up on recommendations.
ORGANIZATIONS

National Issues Forums
100 Commons Rd.
Dayton, OH 45459-2777
Phone: 800/4337834
http://www.nifi.org

Public Agenda Foundation
6 E. 39th St.
New York, NY 10016
Contact: Will Friedman willfr@ix.netcom.com
Phone: 212/686-6610
Fax: 212/889-3461
http://www.public
agenda.org/

Study Circles Resource Center
P.O. Box 203
697 Promfret St.
Promfret, CT 06258
Contact: Matt Leighninger
Phone: 860/928-2616
Fax: 860/928-3713 scrc@neca.com

Public Agenda Foundation
6 E. 39th St.
New York, NY 10016
Contact: Will Friedman willfr@ix.netcom.com
Phone: 212/686-6610
Fax: 212/889-3461
http://www.
publicagenda.org/

Institute for Responsive
Education

Northeastern University
Nightingale Hall
Boston, MA 02115
Phone: 617/373-2595
Fax: 617/373-8924
Contact: Tony Wagner
Phone: 617-373-4479

Jefferson Center for New Democratic Processes
100 West Lake St.,
Suite 405
Minneapolis, MN 55416
Phone: 612/926-3292
Fax 612/926-3199 jcenter@
usinternet.com
http://www.
jefferson-
center.org
Contact: Doug Nethercut
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