Creating New Governance Structures
(Fall 1994 Networkshop)
Supporting Local Decisionmaking
Claudia Zundel suggested that state policymakers and agency staff can support local decisionmaking in seven ways.
- Develop a framework for local decisionmaking. Colorado believes
that the right approach to decision- making is for the state to develop
a framework and guidelines and for local communities to make most of
the operational decisions. This remains the state's philosophy, but
implementers believe that the initial framework may not have provided
enough guidance. The state is currently conducting a process evaluation
that includes feedback from a state university's site visits regarding
the dynamics and outcomes of Family Center decisionmaking processes.
- Facilitate transitions. In Colorado, discontinuity between
planning and implementation of Family Centers occurred because
different groups were involved in each phase. A return to the "old way"
of doing things characterized implementation at some sites. The state
may need to be an agent for maintaining vision during the transition
phase of local collaborative efforts.
- Balance power. Some members of collaborating groups typically have
less power than others. In one Family Center site, the president of the
advisory board initially served as the center's fiscal agent. In
another site, two elected officials who had authority over agencies'
budgets served on the advisory board with representatives of those
agencies. In both cases, the real or perceived imbalance of power
undermined the development of open, trusting relationships. Based on
these experiences, Zundel suggested that a state will want to use
policies and procedures to encourage a balance in the local power
structure. It may need in particular to foster the attitude that
parents and service consumers are significant members of the governance
structure.
- Select sites by readiness. Due to the fact that local
collaborations must be "so cross-cutting, risk-taking, and willing to
do business in a different way," a state should consider initially
selecting communities for program development based on prior experience
working collaboratively. These initial implementations can then serve
as guides for future sites. Sites that are not as far along the
readiness continuum need assistance in developing leadership and
collaborative relationships.
- Select dedicated staff. Adding duties to already overly busy staff
is unproductive. The task of developing community-based, integrated
systems of service delivery requires commitment from staff to work
within communities, and it requires direct and ongoing contact with the
communities. Understanding why communities are doing what they do will
lead to better technical support at the state level.
- Develop networks. Colorado has brought leaders of family centers
together to come up with solutions to common problems. Typically, a
solution selected and pushed by local participants carries with it the
commitment to implement, whereas the same solution might have been
rejected outright if it had been initiated by the state. Also, local
projects develop initiatives on their own that other community leaders
can learn from.
- Model collaboration at the state level. State-level collaborative
efforts demonstrate commitment to the collaborative process and allow
state agency personnel to understand and help communities in their
efforts.